Refund Policy

LottaJobs offers both free and paid services. This policy covers refunds for monthly subscriptions, annual subscriptions, and one-time purchases. All refund requests are subject to the terms below.

The free plan does not involve any charges and therefore is not eligible for refunds. You can use the free plan without payment.

Monthly subscriptions are billed in advance on a recurring basis. You may cancel at any time to prevent future charges. Refund eligibility for monthly subscriptions is limited to the period stated at the time of purchase. After cancellation, you retain access until the end of your current billing period.

Annual subscriptions are billed in advance for a full year. You may cancel at any time to prevent future renewals. Refund eligibility for annual subscriptions is limited to the period stated at the time of purchase from the original purchase date. After cancellation, you retain access until the end of your current billing period.

One-time purchases, such as Career Sprint packages, are non-recurring. Refund eligibility for one-time purchases is limited to the period stated at the time of purchase from the purchase date and is subject to the exceptions listed below.

If you are charged more than once for the same purchase due to a technical error, please contact us and we will refund the duplicate charge.

If you believe a purchase was made in error, please contact us within the period stated at the time of purchase of the charge. We will review your request and respond in accordance with this policy.

If a paid service fails to deliver its core functionality due to a technical issue on our end, you may be eligible for a refund or credit. Please contact us with details of the issue.

You can cancel a subscription at any time from your account settings. Cancellation stops future charges but does not automatically trigger a refund for the current billing period unless the cancellation falls within the period stated at the time of purchase.

To request a refund, contact us at info@lottajobs.com with your account email, purchase details, and the reason for your request. Requests should be made within the period stated at the time of purchase of the charge.

Approved refunds are processed through our third-party payment provider and may take several business days to appear on your account, depending on your payment provider's processing times.

Refunds may not be issued in cases including but not limited to: (a) requests made outside of the period stated at the time of purchase; (b) services that have been substantially used; (c) violations of our Terms of Service; or (d) charges that were explicitly authorized and delivered as described.

Questions about refunds? Contact us at info@lottajobs.com.